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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Billings, Yellowstone County, Montana, 59101, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • Engineering
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt technical support in a remote, client-focused environment. You will handle printer issues, password resets, MFA, antivirus alerts, and onboarding of new users while using Connect Wise PSA and IT Glue for ticketing and documentation.

You’ll work remotely with a nationwide team, participate in regular meetings, and interact with customers daily in a professional manner.

The Remote Tier 1 Service Desk Engineer position in the IT & Technology, Engineering field is open for applications.

We are currently recruiting a Remote Tier 1 Service Desk Engineer for our team in Helena, MT, United States.

This is a strong role to take on the Remote Tier 1 Service Desk Engineer role at New Charter Technologies, LLC.

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