VoIP Systems Engineer

Our client, a dynamic telecommunications solutions provider, is actively seeking a skilled and experienced VoIP Systems Engineer for a contract position. This role will focus on the design, implementation, configuration, and ongoing support of Voice over IP (VoIP) systems and related infrastructure. You will play a key role in ensuring the reliability, scalability, and performance of our client's VoIP services for their diverse customer base.

This is a remote opportunity, offering the flexibility to work from anywhere. We are looking for a motivated individual with a strong technical background in VoIP technologies and a proven ability to troubleshoot complex voice communication systems. Your expertise will be crucial in delivering seamless and high-quality voice solutions.

• Design, deploy, and manage VoIP telephony systems, including PBX, soft switches, and gateways.
• Configure and maintain VoIP protocols such as SIP, H.323, and RTP.
• Monitor VoIP system performance, troubleshoot issues, and ensure high availability and quality of service.
• Implement and manage call routing, voicemail, conferencing, and other voice features.
• Develop and maintain documentation for VoIP system configurations, network diagrams, and troubleshooting guides.
• Collaborate with network and system administrators to ensure seamless integration of VoIP services.
• Perform regular system updates, patches, and security configurations.
• Assist in the planning and execution of VoIP system upgrades and migrations.
• Provide technical support for VoIP-related incidents and user inquiries.
• Stay current with emerging VoIP technologies and best practices.

• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field.
• 3+ years of hands‑on experience with VoIP system design, implementation, and administration.
• In‑depth knowledge of VoIP protocols (SIP, RTP, SCCP) and telephony standards.
• Experience with leading VoIP platforms (e.g., Asterisk, Cisco Call Manager, Free SWITCH).
• Strong understanding of IP networking, including TCP/IP, DNS, DHCP, VLANs.
• Experience with network troubleshooting tools (e.g., Wireshark).
• Familiarity with codecs and voice quality metrics (MOS, Jitter, Latency).
• Excellent problem‑solving skills and the ability to work independently.
• Strong written and verbal communication skills.
• Certifications such as CVOICE or CCNP Voice are a plus.

• Competitive contract rate commensurate with experience.
• Flexible, remote work arrangement.
• Opportunity to work with cutting‑edge VoIP technologies.
• Exposure to a variety of challenging projects.
• Potential for extension or future contract opportunities based on performance.
• Access to online learning resources for skill enhancement.