Remote Support Specialist – Commercial HVAC & Controls Job Waukegan Illinois USA,Engineering

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说特灵科技，及通过我们的各项业务，包括特灵注册商标和 Thermo King可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的福利为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

工作地点：

虚拟

SUMMARY

A Remote Support Specialist (RSS) is a unique position dedicated to supporting the Trane Intelligent Services and Connected Buildings portfolio .

Please note:

This is not an IT Help Desk position. This role specifically requires practical experience with Commercial HVAC systems and Building Automation Systems (BAS) . Candidates must reside locally within the Great Lakes Region (Michigan, Ohio, Indiana, or Western Kentucky) to facilitate occasional collaboration with regional branches.

The RSS will utilize 1st and 3rd party software as well as several different interfaces to remotely analyze data from our Connected Buildings and make recommendations for improvement and/or repair of the connected equipment. Duties include submission of necessary forms to enable connectivity, assist with getting remote access setup, mapping and tuning of our analytics, the ability to log onto customer sites remotely to view and manipulate building system programs

Key

Competencies:

Ability to communicate verbally and in writing effectively.

Work in a team environment remotely.

Self-motivated.

Able to work effectively without direct supervision.

Strong Organizational skills.

Strong computer competency.

Responsibilities':

1. Remote inspection, troubleshooting and programming of Customer Building Automation Systems.

2. Communicating with Customers on the state of their systems and creation of reports on them.

3. Customer support for Emergency calls and triage of controls calls that we receive.

4. Field Technician controls support.

5. Energy Conservation Method (ECM) and Optimization identification and implementation to Customer BAS.

Qualifications:

1. A High School Diploma or equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is preferred.

2. Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).

3. Previous experience with DDC controls systems.

4. Network and IT knowledge preferred.

年度基本薪资范围或小时基本工资范围

$21.71 - $65.12

薪酬类型

按小时

符合激励资格

符合销售佣金资格

免责声明

我们致力于为该职位提供具有竞争力的薪酬，并根据多种因素进行定制。实际薪酬将取决于资历、绩效、地理位置、学历、经验、出差要求以及工会归属等因素。我们的薪酬范围通常以该国家的全国平均水平为基础。此外，福利待遇可能会因地区、业务归属、工会参与以及员工身份的不同而有所差异。

在工作与家庭中都能蓬勃发展：

您和家人的福利从第一天起即生效，包括医疗保险，以及提供丰厚激励的全方位健康福利计划 – 我们敢于关怀！
家庭组建福利包括生育治疗保障，以及收养/代孕协助。
带薪休假包括最多 15 天年假、带薪节假日、病假，以及其他支持志愿服务和育儿假的选项。
401K 匹配缴款、通过公司项目提供的教育与培训机会，以及学费补助和学生贷款债务支持。

免责声明：福利内容可能因工作地点、集体谈判协议以及当地/州法规而异

安全敏感岗位

Yes

公司将某些岗位指定为安全敏感岗位。安全敏感岗位可能要求您通过额外的药物筛查。此岗位为安全敏感岗位：

我们提供具有竞争力的薪酬以及全面的福利和项目。我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何受法律保护的身份。