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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Alexandria, Rapides Parish, Louisiana, 71301, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • Engineering
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt technical support in a fast-paced, client-focused environment. You will handle tickets—from printer issues to MFA and antivirus alerts—remotely.

You’ll work with Connect Wise PSA and IT Glue, participate in team meetings, and provide professional customer interactions while building knowledge across Windows AD, Azure AD, and network basics.

This is a strong opening to take on the Remote Tier 1 Service Desk Engineer role at New Charter Technologies, LLC.

The Remote Tier 1 Service Desk Engineer role at New Charter Technologies, LLC is now open for applications in LA, United States.

Join us at New Charter Technologies, LLC as our next Remote Tier 1 Service Desk Engineer in LA, United States.

We are currently recruiting a Remote Tier 1 Service Desk Engineer for our team in LA, United States.

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