Field Services Engineer

Forney Corporation is a long-standing leader in combustion equipment for power plants and large industrial systems, with more than 90 years of industry experience. The company designs, manufactures, installs, and services a comprehensive line of combustion products, including igniters, flame detectors, Burner Management Systems (BMS), burners, duct burners, and dampers. With field offices and sales representatives located worldwide, Forney provides customers with local product expertise and application support.

This global presence and specialized product portfolio offer team members the opportunity to work on complex, mission-critical systems for a diverse range of industrial clients.

The Field Services Engineer role is a full-time remote position responsible for supporting the installation, commissioning, inspection, and maintenance of Forney combustion equipment at customer sites. Day-to-day tasks include diagnosing and troubleshooting equipment and system issues, performing preventive and corrective maintenance, and providing technical guidance to customers and internal teams. The role involves preparing service reports, documenting findings, and recommending improvements to optimize equipment performance and reliability.

Field Services Engineers collaborate closely with customers to ensure safe, efficient operation of Forney systems, while upholding company standards for quality, safety, and customer satisfaction. Regular travel to customer locations is required.

• Strong field service capabilities, including on-site installation, commissioning, and equipment inspection.
• Proficiency in troubleshooting and technical support for mechanical, electrical, and control systems.
• Experience performing preventive maintenance and corrective actions on industrial equipment.
• Solid customer service skills, with the ability to communicate technical information clearly and professionally.
• Relevant technical education such as an associate or bachelor's degree in engineering, electronics, or a related field, or equivalent practical experience.
• Familiarity with combustion systems, instrumentation, and industrial safety practices is highly beneficial.
• Ability to travel regularly, work independently in remote settings, and manage time and priorities effectively.
• Comfort with using digital tools for documentation, reporting, and remote support.