Sr Field Service Engineer

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Vicivision America is seeking a Senior Applications & Field Service Engineer to serve as the technical expert for our advanced metrology solutions. This is an ideal opportunity for an experienced manufacturing professional who enjoys solving complex engineering challenges, working directly with leading manufacturers, and helping customers implement world-class inspection technologies.

This is a remote position with a preferred home base in Eastern Tennessee, North Carolina, South Carolina, or Georgia. The role requires 50-75% travel primarily within the Eastern United States, with occasional international travel. Team members also travel to our Scottsdale, Arizona headquarters approximately twice per year.

Reports to:

General Manager

• Provide technical expertise and application support for advanced metrology systems.
• Install, calibrate, commission, and troubleshoot hardware and software at customer facilities.
• Evaluate manufacturing processes and recommend optimized inspection solutions.
• Deliver customer training on equipment, software, and best practices.
• Support technical sales activities, demonstrations, and trade shows.
• Partner with Engineering to improve products based on customer feedback.
• Build trusted relationships with manufacturing, quality, and engineering teams.

• Current U.S. Citizen and resident with a current U.S. passport.
• Associate degree in Engineering Technology, Mechanical Engineering, Manufacturing Engineering, or a related technical field (Bachelor's degree preferred).
• 7+ years of experience in manufacturing, quality, metrology, applications engineering, field service, or a related technical role.
• Strong knowledge of:
• GD&T (ASME Y14.5)
• Precision metrology and inspection systems
• Manufacturing processes and quality systems
• CAD drawings, engineering documentation, and manufacturing prints
• Reading and interpreting electrical schematics and wiring diagrams
• Troubleshooting electro-mechanical equipment, automation systems, and software
• Windows operating systems, including software installation, driver management, Device Manager, and basic PC troubleshooting
• Hands-on mechanical aptitude with experience using common hand tools, assembling or servicing mechanical equipment, and troubleshooting mechanical systems.
• Excellent communication and customer-facing skills.
• Ability to travel 50-75%, primarily throughout the Eastern U.S.
• Valid driver's license and ability to pass a background check and drug screening.

• PC-DMIS, Calypso, MODUS, Poly Works, Met Logix, or similar metrology software
• Equipment service in CMM and CNC machining environments
• Optical metrology, laser scanning, or vision inspection systems
• Industrial automation, robotics, or PLCs
• Six Sigma or Quality Engineering
• Capital equipment installation, commissioning, and field support
• Previous experience as an Applications Engineer, Field Service Engineer, Manufacturing Engineer, Quality Engineer, Metrology Engineer, or similar customer-facing technical role

• Competitive compensation
• Profit Sharing
• 401(k) with up to 6% company match
• Medical, dental, and health insurance
• Paid Time Off
• Professional development and technical training
• Company laptop and mobile phone
• Career growth opportunities
• The opportunity to work with cutting-edge metrology technology and leading manufacturers across multiple industries

Preferred candidate location:
Eastern Tennessee, North Carolina, South Carolina, or Georgia.

If you're passionate about manufacturing, solving technical challenges, and helping customers succeed with advanced inspection technologies, we’d love to hear from you.