Remote Telecom Solutions Engineer

Our client, a leading innovator in telecommunications technology, is seeking a highly skilled Remote Telecom Solutions Engineer to join their fully remote technical team. This role is vital in designing, developing, and presenting comprehensive telecommunications solutions to clients, ensuring they meet specific business needs and leverage our client's advanced product offerings. You will work closely with sales teams and directly with clients to understand requirements, architect solutions, and provide technical expertise throughout the pre-sales and post-sales process.

The ideal candidate possesses a strong technical background in telecommunications, excellent communication skills, and a passion for problem-solving in a remote environment. This is an excellent opportunity for a seasoned professional looking to contribute to impactful projects from anywhere in South Africa, with particular relevance to clients in the Northern Cape region.

• Design and architect robust telecommunications solutions tailored to client requirements, encompassing voice, data, and networking services.
• Collaborate with the sales team to understand client needs and identify opportunities for our client's products and services.
• Develop technical proposals, presentations, and demonstrations to showcase proposed solutions.
• Provide expert technical guidance and support during the sales cycle, addressing client queries and concerns.
• Perform product and solution validation, ensuring technical feasibility and alignment with client objectives.
• Create detailed network designs, diagrams, and documentation for proposed solutions.
• Assist in the implementation and deployment phases, working with technical teams to ensure successful solution delivery.
• Stay abreast of the latest telecommunications technologies, trends, and competitor offerings.
• Act as a technical liaison between clients and internal engineering/product teams.
• Contribute to the continuous improvement of solution designs and technical documentation.

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related technical field.
• Minimum of 5 years of experience as a Solutions Engineer, Pre-Sales Engineer, or similar technical role in the telecommunications industry.
• In-depth knowledge of telecommunications technologies, including VoIP, IP networking, mobile technologies (4G/5G), cloud communications, and unified communications.
• Experience with network design, routing protocols, firewalls, and security principles.
• Excellent presentation, demonstration, and communication skills, with the ability to explain complex technical concepts clearly.
• Strong analytical and problem-solving abilities.
• Proven ability to work independently and manage multiple projects simultaneously in a remote setting.
• Familiarity with CRM systems and sales processes.
• Relevant industry certifications (e.g., CCNA, CompTIA Network+) are a plus.
• Experience supporting clients or projects in the Northern Cape or similar regions is beneficial.

This fully remote position offers a highly competitive salary and a comprehensive benefits package, including health insurance, retirement savings, and performance bonuses. Employees enjoy the flexibility of working from home while contributing to innovative projects and collaborating with a global team. Our client provides opportunities for continuous learning and professional growth. This role allows you to leverage your technical expertise to drive client success and shape the future of telecommunications solutions, with a focus on serving clients across South Africa, including the Northern Cape .