Director, Global Customer Response Engineering; Remote

Trellix is seeking a Director of Customer Response Engineering to lead a global team in delivering rapid engineering responses to critical customer incidents. The role focuses on AI-first problem solving, cross-functional collaboration, and direct interaction with customer executives.

Based in the United States, you will manage incident response across Trellix's endpoint, data security, email, and network products, travel up to 25%, and align engineering with customer needs while driving

We are currently recruiting a Director, Global Customer Response Engineering (Remote) for our team in Olympia, WA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Director, Global Customer Response Engineering (Remote) role in the description above.

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