Director, Global Customer Response Engineering; Remote
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Engineering
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Management
Job Description & How to Apply Below
Trellix is seeking a seasoned Director of Customer Response Engineering (CRE) to lead the global team responsible for critical customer incidents. Based in the United States, you will own engineering response from first engagement to permanent fix, while shaping AI-driven triage and postmortems across endpoint, data security, email, and network products.
Strong candidates will excel in cross-functional leadership, high-stakes escalation, and communicating with executives under pressure.
We are looking to fill the Director, Global Customer Response Engineering (Remote) position at Trellix in Columbus, OH, United States.
This is a Full Time role.
The position is based in Columbus, OH, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 225..
We aim to respond to suitable candidates as soon as possible.
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