Remote Genesys Cloud Operations Engineer; On-Call
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Engineering
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IT/Tech
Job Description & How to Apply Below
Humana, Inc. seeks a Cloud Solutions Engineer 2 to support Genesys Contact Center platforms, WFM, VoIP, and SIP in a remote, US-based role.
The engineer participates in a 24x7 on-call rotation, maintains system administration and change management, and collaborates with carriers and internal teams to ensure service excellence. The ideal candidate has 3+ years in enterprise telecom or UC environments, strong troubleshooting skills, and experience with incident, problem, and change management.
The Remote Genesys Cloud Operations Engineer (On-Call) role at Humana is now open for applications in Madison, WI, United States.
As a Remote Genesys Cloud Operations Engineer (On-Call), you will play an important part at Humana in Madison, WI, United States.
We invite applications for the Remote Genesys Cloud Operations Engineer (On-Call) position located in Madison, WI, United States.
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