Field Service Technician II

## Field Service Technician IIApply:
Washington DC Remote Work:
Virginia Remote Work:
Maryland Remote Work:
Full time:
Posted Today:
R70452##
** Company Overview
** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.##

** Department Overview
** The US Federal Solutions & Services Team is dedicated to being the premier, compliant provider of high-quality communications solutions, products, and services to the U.S. Federal Government. Driven by a skilled and diverse workforce, this group focuses on building strong customer relationships, driving business growth, and delivering complete customer satisfaction. Within the US Federal Solutions & Services Team, the Secret Service Sustainment Unit manages the global implementation, integration, and servicing of complex mission critical systems.

As a Field Service Technician IV, you will support a broad range of mission-critical communication projects across pre-sale and post-sale phases worldwide.##

Job Description
* Direct the full operational lifecycle of advanced radio equipment, including Motorola APX
8000, APX Next portable, and APX
6500/8500 mobile subscribers, driving system reliability and resolving operational bottlenecks.
* Execute continuous system metrics reviews and scheduled preventive maintenance procedures to guarantee peak operational throughput across all subscriber fleets.
* Partner directly with customer stakeholders to design, configure, and standardize tailored code-plugs and subscriber profile configurations.
* Deploy and configure subscriber units utilizing enterprise cloud architecture, including Smart Connect, Radio Central, and Command Central Messaging platforms.
* Audit and maintain subscriber records within Motorola ASTRO Core Provisioning Manager to safeguard database integrity and eliminate redundant entries.
* Perform rapid root-cause analysis and external hardware repairs for non-internal component faults to minimize equipment downtime.  
** Candida
* *** te Requirements:
*** Must be able to obtain background clearance as required by government customers.
* Must reside near Washington DC or be willing to relocate to service Public Safety customers located in the DMV area.
* Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
* Must be willing and capable of meeting the requirements to obtain a DHS Public Trust Clearance.
* Must have a current, valid driver’s license and no traffic violations.
* Must be willing to travel up to 10% of the time as needed.  #LI-CC1  Target Base Salary Range: $80,000 - $95,000 USD  Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
## Basic Requirements
* 2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
* Must be able to obtain background clearance as required by government customers.## Travel Requirements
10-25%## Relocation Provided None## Position Type Experienced