Accounts Receivable Admin

Dealership: L0105 Lithia Home Office

Location: Remote

Compensation: The full salary range for this position is $/hr
. The anticipated starting pay is $16.85-$21.00/hr
, determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.

Our success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun. Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We’d love to have you join us on our journey!

• Process payments and refunds accurately and on time.

• Reconcile AR schedules in accordance with company policy.

• Provide support to store locations as needed.

• Review and input credit application details into internal systems.

• Investigate and resolve account discrepancies and billing issues.

• Respond to service and parts customer inquiries within service level agreements.

• Collaborate with internal stakeholders to ensure smooth AR operations.

• Other administrative and support duties as assigned.

• High attention to detail and a proactive, deadline-driven mindset.

• Strong written and verbal communication skills.

• Customer service experience, preferably in a fast-paced or call center environment.

• Confidence making outbound calls; collections experience is a plus.

• Critical thinking and active listening skills.

• Ability to prioritize tasks and manage time independently.

• Proficiency in Microsoft Excel, including experience with functions like XLOOKUP.

• A collaborative attitude and commitment to excellent service.

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.