System Specialist
Seattle, King County, Washington, 98127, USA
Listed on 2025-12-25
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Entertainment & Gaming
Customer Service Rep
System Specialist
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Salary: $75,000 - $85,000 annually
Schedule: Full-time;
Monday - Friday
Thrive's Purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
Benefits- Unlimited Vacation Time
- Accrued Sick Leave
- Flexible, hybrid schedule
- Employer matched 401k retirement plan
- Paid Holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve ½ day, Christmas Day, and New Year’s Eve ½ day)
- Paid Birthday, Personal Day, and Day of Service
- $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
- Fully covered Long-term disability insurance for associates
- Fully covered life insurance policy for associates with supplemental life insurance options
- 24/7 Everyday Assistance Program (EAP)
- Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
- Pet Insurance discounts
- Parking & Transit Commuter Benefits FSA
- Dependent Care FSA
- Annual professional development reimbursement
- Training opportunities and career progression/growth plans
- Ability to serve on company committees (Event Planning, HR Advisory Council, Safety, and more!)
- Company-wide parties and events
- Responds to, solves, and helps to maintain Thrive Help Desk tickets
- Acts as an administrator to Thrive’s line of business applications (On-Site, , SharePoint and Yardi, among others)
- Assists with a wide array of Systems Team projects and new product roll outs
- Participates in community offboarding/onboarding activities as assigned by Systems Manager
- Identifies inconsistencies and inefficiencies in daily operations and creates solutions to triage
- Additional projects and initiatives, as assigned by the Systems Manager and Director of Systems
- 3+ years’ experience with Yardi Voyager
- 3+ years’ experience with On-Site
- Knowledge of multifamily housing market pricing
- Strong people skills with a desire to teach others
- Service oriented - willing to give back to the home office team to make Thrive a truly special place to work
- Problem Solving - Identifies and resolves problems in a timely manner
- Written Communication - Writes clearly and informatively;
Able to read and interpret written information - Adaptability - Adapts to changes in the work environment;
Manages competing demands - Dependability - Follows instructions, responds to management direction;
Takes responsibility for own actions - Planning/Organizing - Prioritizes and plans work activities;
Uses time efficiently - Professionalism - Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position
Please submit your resume and cover letter.
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements- Indoors (90% to 100% of the time); outdoors, all conditions (0% to 10% of the time)
- Stand and walk or sit alternatively depending on specific needs of the day. Estimate 10% of time is spent on feet and 90% sitting at desk.
- For more information regarding the work environment, physical, and mental requirements, please contact
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring…
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