Senior Private Aviation Specialist; West Coast - Velocity Black; Remote

Overview

Senior Private Aviation Specialist (West Coast) - Velocity Black (Remote)

Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.

By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

• Receive requests, and propose the best aircraft for the trip, working closely with partnered suppliers
• Understand trip needs and articulate options to best suit their individual requirements
• Strengthen and expand relationships with suppliers in the United States
• Full ownership of a request from start to finish, ensuring the service is exceptional and seamless
• Contract management and negotiations
• Ability to take initiative and work on expanding the department by engaging in additional responsibilities

• Adaptability and multitasking
• ‘Yes first’ mentality
• Strong analytical skills and extremely strong attention to detail
• Experience working with ultra high net worth individuals
• Entrepreneurial, problem-solving attitude
• Excellent, clear and effective verbal and written communication skills
• Experience in a collaborative and transparent environment
• Ability to work in high-pressure environment with tight deadlines
• Flexible working hours - available to work on evenings and weekends

• High School Diploma, GED, or Equivalent Certification
• At least 2 years experience as a private jet broker

• 3+ years experience as a private jet broker

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist (BGCZ
40)

Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist (BGCZ
40)

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website () . Eligibility varies based on full or part-time status, exempt or…