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Tenant Case Manager; Hybrid/Remote
Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-03
Birmingham, West Midlands, B1, England, UK
Listing for:
Midland Heart
Full Time, Remote/Work from Home
position Listed on 2026-01-03
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
A leading housing organization is seeking a Complaints Officer to manage and resolve tenant complaints in Birmingham. This role involves investigating varied complaints, maintaining communication with tenants, and building relationships with internal teams. The ideal candidate has experience in complaint handling within a regulated environment and excels in producing clear reports. The position is full-time and offers opportunities for hybrid working, fostering a supportive and rewarding workplace for professional growth.
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