Dispensary Associate - Part Time

Dispensary Associate - Part Time at Trulieve

Trulieve is dedicated to providing patients with high‑quality, hand‑grown cannabis products that are free of unwanted chemicals and pests. Our specially trained staff works closely with physicians to recommend the right products and dosage for conditions such as seizures, muscle spasms, pain, nausea, loss of appetite, and cancer.

Learn more about our company at

Requisition

Remote Work Available:
No

Job Title:

Dispensary Associate – Part Time

Department:
Retail

Reports To:

General Manager

FLSA Status:
Regular Non‑Exempt

Pay: $14.70 an hour (position is also eligible for tips)

See the full job description and more information at Trulieve Retail Job Openings or

The Dispensary Associate guides customers through their journey into cannabis by educating them on product benefits and potential side effects. The role requires knowledge of products, compliance with state regulations, and delivery of excellent customer service.

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the Tru Experience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well‑stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.
• Employees may be required to perform additional team tasks on an as‑needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.

• Must possess a valid driver’s license and clear driving record to fulfill the delivery driver role.
• Follow all Trulieve Policies and Procedures as delivery associate.

• Assist with processing all online orders, including deliveries, in a 2‑hour timeframe.

• High‑school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast‑paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents,…