Corporate Travel Advisor

corporate travel advisor

location:

ny, us new brunswick, us ab, us wy, us sd, us , us mt, us nc, us ct, us ar, us mb, us wv, us md, us mn, us or, us il, us ca, us co, us tx, us in, us al, us nv, us mo, us sc, us ma, us wa, us on, us ut, us oh, us ky, us pa, us va, us fl, us de, us nj, us me, us ks, us pr, us quebec, us ms, us ri, us nova scotia, us wi, us tn, us ia, us british columbia, us ga, us nh, us mi, us la, us nm, us ne, us az, us ok, us

segment: restaurants & hospitality

rich’s, also known as rich products corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in food service, retail, in-store bakery, deli, and prepared foods, among others.

Working in 100 locations globally, with annual sales exceeding $4 billion, rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—infinite possibilities. One family.

dynamic individual with exceptional customer service and attention to detail. Associate will manage domestic and international travel requests whether it be air, hotel, limo reservations, destination assistance, support for online reservations or similar for any or all assigned clients. Associate must be enthusiastic and willing to learn.

• act as the point-of-sale contact and support for domestic & international travel, arranging both routine and sophisticated travel reservations for air, rail, car, hotel, etc.
• handle the end-to-end booking process including ticketing/exchanging, order fulfillment, quality control, and requested changes.
• act with integrity when handling personal and confidential traveler information.
• provide consultative advice, problem solve solutions, and recommendations.
• use positive telephone/email/chat techniques; act quickly on special customer requests and maintain excellent client relations.
• follow internal compliance and regulatory requirements for all customers.
• proactively support preferred supplier programs and maintain internal and external performance level goals.
• participate in training, supplier, and engagement programs either virtually or in-person as required.
• express passion and energy within the organization and always act according to company ethics, values, and compliance guidelines.

• bachelor’s degree desired.
• minimum 2 years business travel reservation experience desired.
• high level of proficiency in gds reservation systems, sabre preferred, as well as online booking tools.
• in-depth knowledge of international and domestic air, hotel, car, and rail booking.
• tico certification desired, for the purpose of servicing canadian customers.
• knowledge of worldwide geography, airline rules, rates, and routings.
• a strong understanding of travel trends and industry standard processes.
• an ability to convey exceptional customer service through all distribution channels (oral, written, electronic).
• high level of attention to detail. Excellent problem‑solving skills, as well as initiative, resourcefulness, and creativity.
• the ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
• working knowledge of various technology platforms, booking concepts, microsoft office tools including excel, email and the like.

compensation

in accordance with state law, the rat or range provided is rich products corporation, its subsidiaries and affiliates ("rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non‑discriminatory factors such as experience, knowledge, skills, abilities, shift differential and location.

annual range/hourly rate

$43,010.00 - $58,190.00

#li-sh1

rich products corporation, its subsidiaries and affiliates (“rich’s”), are committed to a policy of equal employment opportunity standing up for fairness and maintaining a culture of…