Housing Officer, Entertainment & Gaming

We're growing in the Dorset area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Blandford Office 1 day a week, with extensive travel across the Dorset area.

You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies. We will be offering £32,000 - £40,000 depending on experience.

The Role:

As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.

You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.

What you'll be doing:
* Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
* Acting as a trusted point of contact for customers
* Building relationships with local authorities, community groups, and partner agencies
* Using data insights to improve services and ensure compliance with legislation and regulations
* Supporting neighbourhood improvements and shaping services based on the voice of our customers
* Maintaining accurate customer records and ensuring data is used responsibly
* Promoting SNG's values and culture of collaboration, safety, and inclusion

What we're looking for:

Experience delivering tenancy, lease, or neighbourhood management services Strong communication and relationship-building skills, with the ability to influence and resolve complex issues A collaborative approach, working across teams and with external stakeholders Good knowledge of landlord services and the ability to apply this in practice A customer-first mindset, with a track record of achieving positive outcomes Confidence using digital tools to support service delivery A full driving licence and access to your own vehicle