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Job Description & How to Apply Below
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're seeking motivated
Remote Sales Representatives
to support a variety of outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you'll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.
This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. If you're a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we'd love to hear from you.
Being bilingual is highly advantageous and will be viewed favorably.
Candidates
must
have prior call center experience and reside
within 80km of our office .
You'll Also Need
A high-speed internet connection
An appropriate, quiet work environment
High language proficiency in English
Work-from-home experience
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position Responsibilities
Key Responsibilities:
Make outbound calls to prospective and existing customers
Present and promote products and services effectively
Identify customer needs and recommend suitable solutions
Meet or exceed sales targets and performance metrics
Maintain accurate records of customer interactions and sales activity
Handle objections and resolve customer concerns professionally
Stay up to date with product knowledge, promotions, and training
Follow scripts, policies, and procedures while using available resources
Escalate complex issues when necessary
Maintain consistent attendance and adhere to scheduling requirements
Candidate Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION
All Positive, And Driven Applicants Are Encouraged To Apply.
The Ideal Candidate s For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities
Must be 18 years or older
High school diploma or equivalent
Previous call center experience
Work from home experience
Strong command of the English language
Typing speed of 20+ WPM
High speed internet connection
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Skilled in troubleshooting and follow-up
Able to multitask and self-manage effectively
Excellent interpersonal skills
Compensation Details
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION
At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
HMO Coverage plus a dependent
Rank & File: 100,000 coverage
Supervisors/Managers: 120,000 coverage
Dental Coverage
In-house dental assistance worth 5,000, giving you easier access to quality care
Free meal during training
Career growth and learning
Allowances for rice, clothing, laundry and meals
Performance and loyalty bonuses
Frequent disinfection, fogging of workplace
Opportunities for growth and promotion
Employee shuttle services
Company retreats and off-site events
Sharpen your social skills while meeting awesome people and making new friends
Plus, more in-office rewards, raffles, recognition gifts, and treats!
Compensation & Benefits That Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical Requirements
This job operates in a professional office environment. While…
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