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Job Description & How to Apply Below
Devoted Studios seeks an experienced Remote Live Operations Manager to optimize player experiences in game development. This pivotal role ensures flawless event execution and service reliability across multiple platforms.
As part of a world-class team, you will manage live operations for high-profile clients such as Riot and Gearbox Software. Your expertise in coordinating technical teams will enhance gameplay features while guaranteeing successful live events. The role is remote and focuses on leveraging data analytics to drive content decisions.
Key Responsibilities:
• Manage cross‑functional response during outages and incidents
• Execute plans for in-game events and ensure readiness
• Schedule and curate live content and promotions
• Analyze player data to gauge retention and performance
• Document operations and maintain SOPs effectively
Requirements:
• Over 5 years in live operations or game production
• Experience leading incident management protocols
• Solid understanding of cross-team coordination
• Hands-on experience with monitoring software
• Data literacy for interpreting metrics and insights
Drive innovation in live service delivery at Devoted Studios by managing essential operations and enhancing player engagement.
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