Customer Service Manager

ZAR 240,000 – ZAR 360,000

Durban, ZA

Mid-Level

57

3.9K

followers

57

employees

The Customer Service Manager will oversee the customer support operations for Playabets' iGaming platform in the Umhlanga office. This role involves managing a customer service team, ensuring quality standards, handling escalations, and maintaining high customer satisfaction levels across multiple communication channels.

Playabets is a South African iGaming operator based in Durban with 50 employees, offering sports betting and gaming services to the local market. The company operates in the competitive iGaming sector, providing online wagering and entertainment solutions to customers in Kwa Zulu-Natal and beyond.

• Competitive salary with performance bonuses
• Health and wellness benefits
• Collaborative team environment in Umhlanga
• Potential remote work flexibility

Benefits are estimated based on typical mid-level management roles in South African iGaming operations and should be confirmed directly with Playabets.

We're #hiring a new Customer Service Manager in Umhlanga, Kwa Zulu-Natal.