Customer Service Officer - Chemical - Arzignano; VI

Position: Customer Service Officer - Chemical Sector - Arzignano (VI)
Location: Arzignano

Join to apply for the  Customer Service Officer
- Chemical Sector
- Arzignano (VI)  role at  Sales Line Srl
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Join to apply for the  Customer Service Officer
- Chemical Sector
- Arzignano (VI)  role at  Sales Line Srl
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Who are we?
Sales Line: we are a headhunting company working with more than 140 SMEs and multinational companies across Italy and Europe.
Who is our client?
Our client is a global leader in the chemical sector, committed to delivering innovative and sustainable solutions.
Who are we looking for?
We are looking for a proactive  Customer Service Officer  responsible for managing orders and handling customer requests.
Must-Have?
2-3 years of experience in similar roles and contexts, good knowledge of the English language, mental flexibility and a proactive attitude.
Want to know more?
The Customer Service Officer is responsible for:
Recording customer orders in the system, verifying data (product codes, quantities, prices), and updating information to ensure traceability;
Ensuring and following up on the fulfillment of sales orders and organizing efficient transport, monitoring the process and maintaining communication with customers;
Preparing required documentation, ensuring data accuracy and compliance with applicable regulations;
Handling complaints and resolving issues by registering them in the system and collaborating with internal departments;
Providing accurate, valid and complete information by using the right methods/tools.
Ideal Candidate
2-3 years of experience  in similar roles and contexts;
Proficiency in MS Office, particularly  Excel ;
Knowledge of SAP is considered a plus;
Good knowledge of the  English language ;
Mental flexibility, excellent communication and organizational skills, and the ability to prioritize tasks effectively.

What we offer:

Opportunity to contribute to a progressive and dynamic company;
Strong company culture with additional benefits.

Location:

Arzignano (VI) with 11 days per month of remote work.
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Job openings are meant for both female and male candidates (L. 903/77).
Seniority level    Seniority level Associate

Employment type

Employment type

Full-time
Job function    Job function Customer Service, Administrative, and Supply Chain
Industries Chemical Manufacturing and Wholesale Import and Export
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