Remote Complaints Analyst; Overdue Accounts
Kapolei, Kapolei / Makakilo, Honolulu County, Hawaii, USA
Listed on 2026-10-09
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Entertainment & Gaming
Customer Service Rep
Location: Kapolei
American Express is seeking a Complaints Analyst to help customers with overdue accounts and prevent delays on high-profile media accounts. You will work with a team and follow policy guidelines to resolve issues effectively.
You will review complaints, prepare responses for approval, assist with onboarding, understand products and processes, organize data, identify patterns, and propose improvements under supervision.
We are currently recruiting a Remote Complaints Analyst (Overdue Accounts) for our team in Honolulu, HI, United States.
Step into the Remote Complaints Analyst (Overdue Accounts) role at American Express in Honolulu, HI, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
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