Remote CX Lead, Association Services & Support
Champaign, Champaign County, Illinois, 61820, USA
Listed on 2026-10-09
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Entertainment & Gaming
Customer Service Rep
YMCA is seeking a Lead, Association Services & Customer Support – Network Experience to provide operational leadership for enterprise customer experience across multiple intake queues and omni-channel channels. You will translate service standards into team practices and monitor performance trends to drive consistency and accountability.
This remote role is based in the Central Time Zone with typical hours 8am–4:30pm CT and occasional travel.
We are currently recruiting a Remote CX Lead, Association Services & Support for our team in Chicago, IL, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in Management & Operations, Sales.
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