Senior Product Manager - Player Account Management

Fliff is the arena for high-upside play. We are dismantling the paywalls of legacy sports books and reimagining the economics of social games to pioneer the next generation of rewards-driven entertainment spanning sports, casino, predictions, collectibles, and beyond.
Powered by a frictionless freemium architecture, Fliff democratizes access and gives millions of players nationwide a real stake, real thrill, and real upside. By combining authentic competitive drive with instant rewards and interactive games, we are turning passive sports fans and casual gamers into active, empowered participants - unlocking the player in everyone.
We are seeking an experienced and innovative Senior Product Manager to lead our Player Account Management (PAM) system initiatives in the fast-paced iGaming industry. The ideal candidate will have extensive knowledge of PAM systems and a passion for creating exceptional player experiences.
Responsibilities   Product Strategy and

Roadmap:

Develop and execute the long-term vision and strategy for our Player Account Management (PAM) system, ensuring alignment with company goals and industry trends
Lead the creation and maintenance of a comprehensive product roadmap, prioritizing features that enhance player engagement and retention
Feature Development:
Drive the ideation, evaluation, and prioritization of new PAM features, balancing player needs, business value, and technical feasibility
Collaborate with cross-functional teams to develop detailed product specifications, ensuring clarity and alignment throughout the development process
Stakeholder Management:
Serve as the primary liaison between technical teams, business stakeholders, and end users
Provide regular updates to leadership on product performance, market trends, and competitive analysis
Compliance and Security:
Ensure the PAM system adheres to all relevant regulatory requirements and industry standards
Collaborate with technical teams to implement robust fraud detection and prevention measures
User

Experience:

Work closely with UX/UI designers to create intuitive and engaging player interfaces
Conduct user testing and gather feedback to continuously improve the usability of the PAM system
Qualifications   Bachelor's degree in Computer Science, Business Administration, or a related field
5+ years of experience as a Product Manager in the iGaming industry, with a strong focus on PAM systems
Proven track record of successfully launching and managing player-facing products in online gaming
Deep understanding of player acquisition, retention, and monetization strategies in iGaming
Strong analytical skills with the ability to translate data insights into actionable product improvements
Excellent communication and presentation skills, with the ability to influence stakeholders at all levels
Knowledge of regulatory requirements in key iGaming markets
Preferred Skills   

Experience with agile development methodologies
Familiarity with CRM systems and marketing automation tools
Understanding of payment processing and fraud prevention in online gaming

Experience with A/B testing and optimization techniques
Benefits   Competitive compensation package, including base salary and benefits
Unlimited/ Flexible Time Off:
Flexible vacation policy
Health benefits with 100% paid premiums
* for medical, dental, and vision plans for employees and dependents, plus on-demand healthcare concierge
Pre-tax savings plans for healthcare, with up to a $500 annual employer contribution to the HSA (if enrolled in the HSA medical plan)
Employee-sponsored 401(k) to help reach your financial goals
$500 work-from-home stipend for equipment and accessories
Fully remote work environment
Generous parental leave
Professional development opportunities in a dynamic, global…