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Triage & Benefits Advisor; Remote​/Hybrid

Remote / Online - Candidates ideally in
Oxford, Oxfordshire, OX1, England, UK
Listing for: Citizens Advice Ltd
Full Time, Remote/Work from Home position
Listed on 2026-10-21
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 32000 GBP Yearly GBP 21000.00 32000.00 YEAR
Job Description & How to Apply Below

Citizens Advice Ltd in the United Kingdom is seeking Telephone Advisers to join a multi-disciplinary team supporting clients across Abingdon, Didcot, Henley, Oxford, Thame, Witney, and surrounding areas. The role includes handling both telephone and email inquiries, performing initial eligibility triage, and signposting to appropriate services.

You will work in a hybrid model with remote elements and local face-to-face components where appropriate, supporting clients with benefits, debt, and

This posting is for the Triage & Benefits Advisor (Remote/Hybrid) role at Citizens Advice Ltd, based in Oxford, England, United Kingdom.

Join Citizens Advice Ltd and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Triage & Benefits Advisor (Remote/Hybrid) position at Citizens Advice Ltd in Oxford, England, United Kingdom.

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