Remote Customer Care Specialist - Pro Audio & Guitar Tech
Austin, Travis County, Texas, 73301, USA
Listed on 2026-10-28
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Entertainment & Gaming
Customer Service Rep
Universal Audio, Inc. is hiring a Customer Care Specialist I to join our growing team. You will provide pre- and post-sale support for UA’s guitar products, audio interfaces, analog equipment, and online store.
Support happens via online requests, phone, and chat. The role requires strong English communication, problem-solving, and detail orientation. You will troubleshoot on Windows/Mac, assist with DAWs, and create helpful knowledge base content.
We are seeking a motivated Remote Customer Care Specialist - Pro Audio & Guitar Tech to join Universal Audio, Inc. in United States.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 28.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
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