Remote Guitar & DAW Support Specialist
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-30
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Entertainment & Gaming
Customer Service Rep
Universal Audio is seeking a remote Customer Care Specialist I to support customers of our guitar, audio interface, and related products. You will assist with pre- and post-sale inquiries, perform installation and troubleshooting on Windows and Mac, and create helpful knowledge-base content and tutorials.
The role emphasizes strong knowledge of guitar gear, online and phone support, and the ability to handle service requests while maintaining customer satisfaction.
Our organisation is growing, and we are hiring a Remote Guitar & DAW Support Specialist in United States.
Learn more about the Remote Guitar & DAW Support Specialist role in the description above.
We appreciate your interest in this position.
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Take a moment to read everything above and see whether this role is right for you.
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