Remote Article Navigator
Jackson, Madison County, Tennessee, 38301, USA
Listed on 2026-10-30
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Entertainment & Gaming
Customer Service Rep
HRS Talent Solutions is seeking a detail‑oriented Help Article Navigation Assistant for a remote customer support role. You will read questions, search approved help articles, and point customers to the exact instructions needed, explaining steps clearly without writing new policy.
You’ll verify article relevance and keep case history updated. You will flag gaps, refer unresolved issues to the proper team, and communicate clearly in plain language.
Our team is growing, and we are hiring a Remote Help Article Navigator in Chattanooga, TN, United States.
This role, Remote Help Article Navigator at HRS Talent Solutions, could be your next career step.
Are you ready to take on the Remote Help Article Navigator role at HRS Talent Solutions?
We would love to welcome a new Remote Help Article Navigator to our group in Chattanooga, TN, United States.
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