Consultant, Customer Service Rep, Entertainment & Gaming

We are seeking professional, detail-oriented individuals to join our remote team as Premium Experience Consultant. In this role, you will help clients explore high-quality vacation experiences, compare suitable options, coordinate requested arrangements, and receive attentive support throughout the planning process.

This opportunity is ideal for individuals who enjoy working with people, researching destinations, providing personalized service, and managing details independently. Previous travel-industry experience is not required. Training, supplier education, and ongoing support are provided.

This is a remote, independent opportunity rather than a traditional hourly or salaried employee position. You will have flexibility in managing your schedule while taking responsibility for client communication, follow-up, organization, and professional development. Success in this role requires initiative, consistency, and a willingness to build client relationships while using the training, tools, and supplier resources provided.

• Meet with clients to understand their preferred destinations, travel dates, interests, vacation style, budget, and individual requests.
• Research premium resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation experiences using approved supplier resources.
• Present suitable options and assist clients with coordinating the services they choose.
• Organize confirmations, reservation information, schedules, itinerary details, and other important planning materials.
• Maintain consistent communication by providing updates, answering routine questions, following up on pending decisions, and assisting with standard changes or requests.
• Review arrangements for accuracy, monitor important deadlines, maintain organized client records, and continue expanding your destination and supplier knowledge.

• Fully remote work with flexible scheduling
• Comprehensive onboarding and beginner-friendly training
• No previous professional travel experience required
• Ongoing team guidance and mentorship
• Supplier and destination education
• Professional development and skill-building resources
• Opportunities to develop client service, sales, research, communication, and planning skills
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

• Strong written and verbal communication skills
• Professional, personable, and service-oriented approach
• Excellent organization and attention to detail
• Comfortable building relationships and communicating with clients
• Ability to research and compare multiple vacation options
• Strong follow-through and time-management skills
• Ability to manage multiple client requests and priorities independently
• Willingness to learn digital platforms, supplier systems, and new processes
• Self-motivated, dependable, and comfortable taking initiative
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying region/countries