Block Advisor Tax Advisor - Remote

Join to apply for the Block Advisor Tax Advisor - Remote role at H&R Block

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next.

This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Coordinate with leaders and peers to ensure remote work impacts results positively; communicate regularly about progress and needs.
• Grow tax expertise and stay updated on tax knowledge and client needs.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high speed, reliable internet.
• Experience and skill in technology (specifically MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email, and chat to inspire confidence in clients.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma / equivalent or higher.
• Must complete continuing education requirement and meet IRS and applicable state requirements.
• Availability to work a minimum of 20 hours per week during peak tax season.
• Skill in researching information using various tax and publication tools to understand client needs (IRS Publications/Instructions).

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and programs; and have access to benefits described below.

• Pay Range: $11.00 - $80.00 per hour.
• Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan, Tax prep benefit, and other perks like flexible/remote opportunities.

We invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their health, well-being, and financial wellness needs.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We strive to create a connected culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team.

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Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

For more information, visit our careers page and apply to join a team that makes a difference in clients’ lives.