Experienced Tax Professional - Remote

Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business with a long-term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and receive support from an expert team with advanced tax training to help you succeed.

If you’re looking to make an impact, H&R Block is the place for you. The role is remote-based and involves serving clients with various tax needs while collaborating with teammates to deliver high-quality service.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
• Grow your tax expertise.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience and skilled in technology (specifically MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email and chat to inspire confidence in clients.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma or higher.
• Must complete continuing education requirements and meet all other IRS and applicable state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Skill in researching information using various tax and publication tools to understand client needs (e.g., IRS publications/instructions).

• Conduct tax interviews and support do-it-yourself online tax clients through virtual tools.
• Generate business growth, increase client retention, and offer additional products and services.
• Collaborate with leaders and peers to ensure remote work drives results.
• Grow your tax expertise.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience with technology (MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email and chat.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• Completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma or equivalent or higher.
• Must complete continuing education requirements and meet IRS and applicable state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Ability to research information using tax publications and tools to understand client needs.

• Medical coverage with well-being programs including mental health support and coaching.
• 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• Tax prep benefit for associates, with no direct cost to you.
• Flexible/remote opportunities, collaborative teams, and additional perks.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Qualifying associates can enroll in benefits and incentive plans as applicable.

Pay Range: $11.00 - $80.00 per hour.