Experienced Tax Professional - Remote

Overview

Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

We remain committed to building a Connected Culture where everyone feels like they belong and can bring their authentic self to work every day.

Typical Day – As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that grow stronger over time.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Collaborate with leaders and peers to coordinate remote work and communicate impact on results.
• Grow and deepen your tax expertise.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience using technology (specifically MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email, and chat to inspire client confidence.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• High school diploma or higher; eligibility to complete continuing education requirements and meet IRS and applicable state requirements.
• Availability to work a minimum of 20 hours per week during peak tax season.
• Enrollment in or completion of the H&R Block Income Tax Course or equivalent is not a guaranteed offer of employment.

• CPA or Enrolled Agent certification (preferred).
• Experience conducting complex tax returns, tax planning, and audit support.
• Tax interview experience that builds client confidence.

• Medical coverage and well-being support.
• 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• Tax prep benefit for eligible associates with no direct cost to you.
• Flexible/remote opportunities and collaborative teams.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.