Account Manager – Corporate Onboarding & Client Success

Corporate Services

Switzerland, Italy (Hybrid or Remote)

You Hodler is a Swiss and EU
-based regulated Fin Tech platform operating in the EU, Switzerland, and other international markets. We empower individuals and businesses to access crypto and traditional financial services in one seamless environment.

We are looking for a motivated and client-focused Account Manager to support corporate clients through the onboarding process and manage their relationship with You Hodler post-integration. This role is essential to delivering a smooth client experience, ensuring compliance, and fostering long-term partnerships.

• Client Onboarding:
  Guide corporate clients through the full onboarding process, including KYC/AML documentation, platform setup, and account activation.
• Client Support:
  Serve as the main point of contact for new and existing corporate clients, providing timely and professional support.
• Relationship Management:
  Build and maintain strong, trust-based relationships with clients to ensure satisfaction and continued engagement.
• Collaboration:
  Coordinate internally with Compliance, Legal, Tech, and Operations teams to facilitate onboarding and resolve client issues efficiently.
• Training & Product Guidance:
  Provide product demonstrations, answer client queries, and offer ongoing education to ensure optimal use of You Hodler’s services
• Process Improvement:
  Identify friction points in onboarding or client servicing and propose solutions to improve efficiency and customer satisfaction.

• Proven experience in account management, client success, or corporate onboarding—ideally in fintech, crypto, or financial services.
• Familiarity with KYC/AML processes.
• Excellent communication and interpersonal skills, with a customer-first mindset.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple onboarding projects simultaneously.
• Fluency in English; other languages (e.g., French, Italian, German) are a plus.
• Experience working with CRM and onboarding tools is a plus.

• A dynamic and innovative work environment at the forefront of fintech and digital assets
• Opportunity to shape the future of crypto banking and corporate client experience
• Competitive compensation package
• A collaborative international team and professional development opportunities

Twice-annually we come together for an all-team retreat that includes activities like skiing, sailing and rock climbing. We love to have fun together.

Work within a team of motivated people with extensive and constatly growing experience in Fin Tech & banking, online-trading, blockchain.

We started in 2018 as a remote team. During the COVID pandemic, it become one of our key competitive advantages. We love remote work and we know how to stay motivated.

We work 5/2, 365 days of the year. But Instead of the official holidays in your country, we give you 6 total weeks of vacation time. Only you decide when you have holidays.

Our mission is to properly integrate cryptocurrency into the financial system so that everyone recognizes and utilizes the benefits of crypto as an integral part of the global economy.

Blockchain is not a revolution, but a logical evolutionary step in the development of the financial industry.

Crypto is just another evolutionary step after credit cards and contactless payments as well as an opportunity for further development of money transferring networks and protocols.
Crypto offers another convenient form of storing, transfering and managing assets. In some cases, crypto is another intriguing asset class.

If you have something to offer for our growing business and team, feel free to send a message to

Unlock the future of finance with You Hodler. Trade, invest, and grow your wealth easily and securely in one app.

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