Construction Operations Specialist

Construction Operations Specialist page is loaded## Construction Operations Specialist remote type:
Remote locations:
Remote USA:
LC10530 - 2160 Superior Avenue, Cleveland, OHtime type:
Full time posted on:
Posted Yesterday job requisition :
JR02040

Cross Country Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
** A culture where you can grow!
** CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
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* Position Overview:

** The Construction Operations Specialist is responsible for ensuring that customer service is provided to all internal and external parties and quality loans are generated. This position is responsible for the origination and processing of construction loans and serves as the first point of contact for the construction loan officer and construction processing team for loan level questions and escalations. The Construction Operations Specialist manages a pipeline of active loans.

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* Job Responsibilities:

*** Act as a liaison between sales and operations for construction loans by answering questions and handling loan level escalations.
* Follow standard operating procedures, job aids, and resources when providing loan support.
* Monitor an active pipeline of loans, ensuring customer service is provided.
* Ensure disclosures are issued timely and accurately to borrowers on construction loans by utilizing company compliance reminders and tools.
* Communicate progress with department managers and senior leadership team; summarize project information and establish business needs and concepts.
* Create and monitor various reports to ensure pipeline management as needed.
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* Qualifications and Skills:

*** Bachelor’s degree or equivalent combination of education/experience, preferred.
* 5+ years’ experience in mortgages.
* Knowledge of all agency guidelines.
* Knowledge of compliance and disclosure requirements.
* Encompass LOS experience, a plus.
* Excellent organization, prioritization, and time management skills.
* Excellent conflict management and negotiation skills.
* Proficient in Microsoft Office suite (Word, Excel and Outlook).This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

** Pay Range:
*** Hourly Rate: $23.00 - $25.00
* The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
* Cross Country Mortgage, LLC offers
** MORE
* * than a job, we offer a career. Apply now to begin your path to success!

Cross Country Mortgage, LLC strives to provide employees with a robust benefit package:
** California residents:
** Please see Cross Country’s  for information about how Cross Country collects and uses personal information about California applicants.
** Cross Country Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status,…