PL State Management Analyst

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For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Personal Lines department is currently seeking a State Management Analyst for our Mid-Atlantic team. This position is eligible for a hybrid or a fully remote work arrangement.

This is a full time, exempt role.

The actual job title and level may be flexible dependent on candidate qualifications and experience (Senior State Analyst).

This position provides data analysis, problem‑solving, and project leadership to support a team of State Managers and help them reach their strategic goals in a region, with limited oversight, responsible for gathering, compiling, maintaining and reporting financial data, participating in project work as requested, preparing standard reporting and ad‑hoc reporting as requested.

• Performs analysis and provides recommendations to State Management.
• Provide rate revision support, including attending meetings, completing checklists, resolving issues, completing analyses, reviewing filing.
• Review competitor filings and collect input from the field about competitor changes. Consolidate for entry in monthly report.
• Review monthly Profit & Loss statements and other monthly reports, working with State Managers, to identify root causes for variances and emerging trends (e.g. loss ratio was 10 points higher than expected due to 5 large losses that added $2 M to our incurred loss total amount for the month).
• Monitor and report on progress toward financial goals (Growth, CR, LR, Retention). Update rolling 18‑month forecast on a regular basis.
• Identify trends and changes needed to ensure profitable growth.
• Work with State Managers to implement state‑specific strategies to meet or exceed profit and growth targets.
• Monitor financial results, quoting activity, and conversion rate.
• Update 18‑month forecast on a monthly basis and share with Finance, Underwriting, and Distribution.
• Communicates results effectively and in a professional manner.
• Understand how source data impacts reporting and analysis.
• Coordinate and facilitate communication across functions.
• Complete ad‑hoc requests for the State Managers in a timely fashion.
• Effectively manage time and multiple priorities.

• Typically has 2 to 5 years related experience and Bachelor's Degree or equivalent.
• Knows and applies broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of moderately difficult assignments.
• Data Compilation
• Analysis & Interpretation
• Data Integrity
• Planning & Forecasting
• Reporting
• Organizational, Industry & Business Knowledge
• Managing Complex Business Activities
• Project Management
• Interpersonal Effectiveness

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On‑site medical/wellness center (Worcester only)
• for the full list of Benefits

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual…