Experienced Tax Professional - Remote

Overview

Be among the first 25 applicants. Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Understand that teamwork is essential to success; communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
• Grow and deepen your tax expertise.

• Experience conducting virtual tax interviews that create confidence in clients.
• Experience completing individual tax returns; experience in a fast-paced environment.
• Access to high-speed, reliable internet; proficiency with technology (MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email and chat; effective customer service techniques.
• Analytical and problem-solving skills; enrollment in or completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma/equivalent or higher; willingness to complete continuing education requirements and meet IRS/state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Tax planning and audit support experience; CPA or Enrolled Agent certification (preferred).

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience and skill with technology (MS Teams and Outlook).
• Ability to inspire confidence in clients and communicate clearly via phone, email, and chat.
• Strong customer service, analytical and problem-solving skills.

• Medical coverage with well-being programs including mental health support and coaching.
• 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
• Tax prep benefit for associates; flexible/remote opportunities and collaborative teams.

H&R Block is committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work every day and to belong to a larger team. We are recognized on Best Companies lists and support colleagues in growth and development. H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Sponsored Job.

EEO Statement: H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.