Experienced Tax Professional - Remote

Overview

Join to apply for the Experienced Tax Professional - Remote role at H&R Block
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Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs with the support of an expert team, including advanced tax training to help you succeed.

• Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
• Grow your tax expertise.

• Conduct tax interviews with clients using virtual tools to support DIY online tax clients.
• Support client confidence through clear communication of complex tax situations via phone, email, and chat.
• Ability to contribute to business growth, client retention, and cross-selling of services.
• Strong teamwork and collaboration with remote colleagues.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high speed, reliable internet.
• Experience with technology (MS Teams and Outlook).
• Ability to communicate complex tax situations concisely to clients via phone, email, and chat to inspire confidence.
• Experience utilizing effective customer service techniques.
• Analytical and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma or higher.
• Must complete continuing education requirements and meet all applicable IRS and state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Skill in researching information using tax publications and tools (e.g., IRS Publications/Instructions).

• Medical coverage with well-being and mental health support.
• 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• Tax prep benefit—eligible associates can receive the same tax preparation as clients at no direct cost.
• Flexible/remote opportunities, collaborative teams, and other perks.

H&R Block is committed to building a Connected Culture where trust, care, and connections help everyone feel they belong. You will work in an exceptional environment recognized on Best Companies lists, with colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity, or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

Sponsored Job

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Accounting/Auditing and Finance
• Industries:
  Retail