Block Advisor Tax Advisor - Remote

Overview

Join H&R Block as a Remote Tax Professional. You’ll serve clients with diverse tax needs and have the support of an expert team, with advanced tax training to help you be successful.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day involves inspiring people to make confident, informed decisions about their lives, careers, and money, and building client relationships that grow stronger every year.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
• Generate business growth, increase client retention, and offer additional products and services
• Understand that teamwork is essential to our success – communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
• Grow your tax expertise

• Experience completing individual tax returns
• Experience working in a fast-paced environment
• Access to high speed, reliable internet
• Experience and skill in technology (specifically MS Teams and Outlook)
• Inspire confidence in clients by clearly communicating complex tax situations via phone, email and chat
• Experience utilizing effective customer service techniques
• Analytical and problem-solving skills
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
• High school diploma / equivalent or higher
• Must complete continuing education requirement and meet all other IRS and applicable state requirements
• Availability to work a minimum of 20 hours a week during peak tax season
• Ability to research information using various tax and publication tools to understand client needs (e.g., IRS Publications/Instructions)

• Experience completing individual tax returns
• Experience in a fast-paced environment
• Access to high speed, reliable internet
• Proficiency with MS Teams and Outlook
• Strong communication of complex tax situations via phone, email and chat
• Strong customer service skills
• Analytical and problem-solving abilities

• Medical coverage with well-being programs including mental health support and coaching
• 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Tax prep benefit for eligible associates
• Flexible/remote opportunities, collaborative teams, and additional perks

H&R Block is committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work. We are an equal opportunity employer and celebrate diversity in the workplace. If you’re looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

Pay range: $16.50/hour – $80.00/hour. Local minimum wage laws apply. Pay decisions depend on experience, education, and location. Eligible associates may participate in incentive plans and benefits described above.

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Locations listed in job postings may include various regions and markets. See posting for details.