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Investment Operations Associate

Remote / Online - Candidates ideally in
Norwalk, Fairfield County, Connecticut, 06860, USA
Listing for: Northwestern Mutual
Remote/Work from Home position
Listed on 2025-12-15
Job specializations:
  • Finance & Banking
    Financial Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Overview

A wealth management practice based in Norwalk CT is looking to hire an Investment Operations Associate. The right candidate should have strong attention to detail, be process driven and have a desire to learn the financial planning business. In addition to having strong operations and back-office skills, the right candidate must have excellent communication skills for communicating with clients of the firm.

This role is hybrid and must be able to commute to Norwalk CT a few times per week.

Responsibilities
  • Provide great service and first impressions with clients during client onboarding
  • Manage investment account opening and initial deployment process
  • Prepare and process all paperwork needed for investment/advisory accounts
  • Coordinate and execute 401(k) rollover calls with clients and plan administrators
  • Monitor and trading account: placing trades, rebalancing existing accounts, change beneficiaries, distribution assistance, RMD management, tax loss harvesting, etc.
  • Assist clients with investment account related questions
  • Assist with client review schedule, maintaining notes in Envestnet and CRM and mailing annual review letters to clients
  • Ensuring compliance requirements are implemented and followed
  • Processing proposal amendments in Envestnet
  • Accepting redemptions/withdrawals from clients and communicating instructions to home office
  • Maintaining daily tickler system for account follow-ups and service requirements
  • Running performance reports in Envestnet and NMCIR
Qualifications
  • Has 3+ years investment industry experience
  • Series 7 and Series 66
  • Highly detail oriented and procedural, excellent organizational skills with ability to multitask, set priorities and meet deadlines
  • Trading experience, ability to process personal securities transactions
  • Excellent oral and written communication skills
  • Experience in administrative support or customer service, preferably in the financial services and/or insurance industry
  • Ability to work in a fast-paced environment, both independently and on a team
  • Ability to maintain confidentiality
  • Strong critical thinking, financial analysis and problem-solving skills required
  • Ability to manage multiple diverse projects and assignments in a timely and quality manner
  • Demonstrated ability to maintain effective working relationships with clients
  • Willingness to learn
  • Bachelor’s Degree
  • Familiarity with Microsoft applications and data entry and information retrieval software
  • Preferences:

    Experience with NetX
    360 and Envestnet

Salary Range 65k-95k

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Position Requirements
10+ Years work experience
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