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GSC: Surveillance Manager - Team Lead; Maternity Cover

Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: HSBC
Seasonal/Temporary, Remote/Work from Home position
Listed on 2025-12-20
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance, Financial Services
Job Description & How to Apply Below
Position: GSC: Surveillance Manager - Team Lead (Maternity Cover)
Location: Town of Poland

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Global regulators have an increasing expectation that firms have adequate systems and controls to conduct surveillance against, among others, market abuse offences such as Insider Dealing, Market Manipulation and Dissemination.

Offshore Comms Surveillance teams support compliance officers across all business lines in carrying out key compliance monitoring, surveillance and support activities. The team (Comms Surveillance) will support onshore Compliance offices and the various businesses Globally. The purpose is to undertake surveillance in a timely manner thus ensuring compliance (market abuse, breach of internal policies, suitability, best execution, etc.) with applicable regulations and policies.

Overall, the incumbent will provide guidance/supervision and accountability for the day-to-day offshore activities.

What you’ll do
  • Lead a Team of Analysts responsible for reviewing E-communication and audio surveillance alerts to identify anomalies, patterns and potential market manipulation or insider trading risks.
  • Act as the local subject matter expert for the team in their specific surveillance area, sharing own knowledge for the good of the team and openly learn from others.
  • Responsible for performing QC checks, giving feedback to the team and identifying training areas.
  • Cooperate with the on-shore global markets and banking businesses in order to understand unusual communication and/or trading behaviors.
  • Maintain statistics and metrics for appropriate stakeholders, identifying patterns and contributing to management reports for appropriate escalation of significant issues, accomplishments and forward looking risks.
  • Work in a methodical manner and demonstrate an ability to support operational decisions or recommendations with sound reasoning.
  • Continuously expand your knowledge in the dynamic field of financial market, financial instruments and the related market abuse risks in order to increase the effectiveness of controls Producing accurate and in-depth Management Information (MI), trend analysis and narrative reports.
  • Lead by example, demonstrating core behaviours and values including teamwork, focus, drive and determination. Stay continuously engaged with the team to optimise their performance, improvement areas and manage attrition. Be a role model for high Regulatory Compliance standards across the teams.
What you need to have to succeed in this role
  • Fluency in English.
  • Educated to degree level.
  • Prior experience working in the financial services, or genuine interest in the field.
  • Knowledge of financial markets and financial products (Equities, Fixed Income, FX, Investment funds, etc.).
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and strong ability to learn new technologies.
  • Knowledge of Comms Surveillance monitoring tools (CSURV, Relativity, SCM) will be considered as an asset.
  • Strong analytical skills and a good eye for detail.
  • Ability to work under pressure and within tight timelines. Excellent time management and prioritisation of work tasks.
What we offer
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

  • Online behavioural test (for external candidates only)
  • Telephone screen (for external candidates only)
  • Zoom interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now! You’ll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at:

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