State Accounting Manager

Summary Statement

This position provides an expert level of customer service to First State Financial (FSF) users statewide. This individual will supervise the State Accountant III positions on the FSF Service Desk and will develop training and call plans for each team member, ensuring that direct reports are thoroughly trained in all responsible tasks. This position will be responsible for reviewing and escalating Service Desk tickets, monitoring telephone calls, and reviewing email inquiries.

This incumbent has an advanced level of knowledge and experience working with all 13 modules in the State Financial Management System.

• Provides guidance, direction, and recommendations to state agencies, organizations, vendors, or others in the assigned fiscal oversight function(s) at the State level.
• Reviews, analyzes, reconciles, and/or approves financial transactions, system processes, reports, or other financial data within integrated financial information systems.
• Interprets, explains, and ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures, as well as internal controls and reporting requirements.
• Researches, collects, analyzes, and interprets a variety of data and reports; obtains and clarifies information; and troubleshoots discrepancies, errors, unexpected results, or process flaws.
• Makes determinations, defines solutions, and appropriate action that maintain data integrity and security such as updates, corrections, reclassifications, adjustments, or changes to user access.
• Runs queries and prepares, analyzes, and distributes a variety of reports.
• Participates in analyzing state accounting services, automated financial information system(s), or software application(s) to determine functional and technical requirements and ensure business and user needs are met.
• Conducts special assignments and projects which may include system testing, upgrades, updates, and enhancements, statewide reporting, or compliance work.
• Makes recommendations for changes to processes, procedures, and forms to improve efficiency and internal controls.
• Uses automated information systems and computer software to research, review, analyze, document, and report on financial information.
• Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• May maintain, review, verify, and update system tables and configuration to ensure compliance with applicable laws, rules, and regulations and meet business needs.
• Performs other related duties as required.

• Two years' experience in financial project management such as planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on the status of financial services or related automated financial information systems project, design, development or implementation.
• One year of experience in governmental accounting with the oversight of financial reporting and internal controls OR one year of experience in the oversight of a financial management system application.
• One year of experience in conducting statistical analysis, internal control reviews, or preparing financial statements such as balance sheets and profit and loss statements or risk assessments to identify risks, variances, trends, and discrepancies and recommending improvements based on findings.
• One year of experience in developing and evaluating internal controls, financial policies or procedures.
• Coursework, training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview. The Division of Accounting may offer remote work and flexible schedules where appropriate. These options will be discussed during the interview and are dependent on position responsibilities.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hire's Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at…