Transaction Privilege Tax Auditor

DEPT OF REVENUEFunding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

Job Location:

Address: 1600 W. Monroe St, Phoenix, AZ 85007

Posting Details:

Salary: $40,000 per year / $19.23 per hour
Grade: 19
Closing Date:
Untill closed

Job Summary:

Position Summary:
The Transaction Privilege Tax (TPT) Auditor 2 is responsible for reviewing small to medium refund claims for validity and making a written determination to either approve or deny the refund request. They are responsible for interpreting findings based on their research of the Arizona Revised Statutes and Administrative Code, and reviewing the work of coworkers to ensure that the amounts to be adjusted in the tax system are accurate.

Additionally, they will create the refunds in the tax system and ensure that all information is accurate and will respond to taxpayer inquiries received in the refund email box.

Supervision:
This position does not have direct reports.

This position may be available for remote / hybrid work within Arizona (1-2 days per month in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Tax Refund and Audit Reviews

- Conducts small to medium audit and refund reviews involving the accurate calculation and application of tax laws, rules and regulations, policies, and procedures of the department in a consistent manner to all taxpayers:
- Accurate and timely examinations of audits based on information requested through correspondence with taxpayers and/or changes in calculations resulting from information provided regarding the audit
- Inspects and examines returns, makes determinations, and recommends return of audits
- Elicits clarifying information, accepts evidence, evaluates both testimony in a written decision, and prepares case files if/as necessary
- Fully documents audits to support the department's position and maintain the audit file in an orderly manner
- Prepares work papers, audit reports, and weekly reports
- Perform maintenance in the tax system to create credits for issued refunds, as well as remove credits for refunds not to be issued
- Create, assign, and process state and city refund files

Research & Analysis

- Review, research, and respond to taxpayer and city refund inquiries and emails
- Review, research, and complete audit billings
- Create and maintain monthly production charts and conduct research on behalf of senior team members and management.
- Educates taxpayers in tax law, rules and regulations and ensures taxpayer compliance through the audit process.

Agency/Department Compliance & Continuous Improvement
- Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
- Actively contributes to team and individual effectiveness through the following:

- - Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
- Completes all required…