Senior Change Management Business Analyst

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Supports Non-Financial Regulatory Reporting project portfolio by planning and executing change management activities for new regulations and BAU remediation. Requires understanding/ awareness of Client Assets Source book (CASS) and Depositor Protection (DP), or similar regulatory reporting, market practices, and experience in fast-paced change initiatives to ensure compliance, minimize risk, and maintain competitive edge.

• Gathering requirements, writing requirements, communicating requirements to technology.
• Support the Change Management Lead in the direct management of multiple regulatory reporting projects, ensuring alignment with strategic objectives and regulatory requirements.
• Provide guidance and mentorship to junior team members, fostering a collaborative and high-performance culture.
• Work closely with business functions (e.g., Operations, Middle Office, Front Office, Technology, Compliance, Legal and Finance) to execute necessary policy, process, and technology change, ensuring buy-in and alignment across the organization.
• Liaise with Business Execution and Transformation teams on topics relating to program oversight, risk monitoring, financial and administrative reporting, providing regular updates and insights on program progress to the Change Management Lead.
• Support the governance of program / projects including facilitation of steering committee and working groups, ensuring effective decision-making and alignment on priorities.
• Identify key project risks, whether stated or not, and escalate accordingly, mitigating potential delays and cost overruns.
• Ensure that the delivery from the work streams/projects meets requirements and is to the appropriate quality, on time and within budget, in accordance with the program plan and governance, minimizing regulatory penalties and reputational damage.

• Significant financial services experience, especially in global markets trading and investment banking operations.
• Proven end to end change management expertise is required. (e.g. Requirement elicitation, documentation and sign off, project planning including supporting the identification of Test data, oversight of Test scripts and being and SME for Business Stakeholders and Tech Teams of the change being managed)
• Preferable to have experience of raising issues in JIRA and JIRA workflows, Agile and Waterfall project experience, data analysis skills and ability to understand process/data workflows
• Knowledge of capital markets products (cash securities, derivatives).
• Expertise in non-financial regulatory reporting (e.g., CASS, DP, CFTC, SEC, EMIR, MiFID II/MiFIR).
• Proven experience in successful project implementation and operational process improvement.
• Experience with cross-functional teams and documenting business/technology requirements and test plans.
• Consulting, stakeholder management, and conflict resolution skills.
• Technical understanding of securities processing (product, process, system).
• Strong analytical skills for large datasets and proficiency in Microsoft Office, Visio, and Project.
• Execution/delivery focus, driving continuous improvement.
• Strong organizational and program management, handling multiple projects and changing priorities.
• Excellent oral and written communication, presentation, and facilitation skills.
• Bachelor’s degree required or equivalent work experience

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays;…