Bilingual Tax Expert – WFH

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

• Help customers complete their taxes using Intuit Turbo Tax products by providing tax guidance, reviewing personal tax returns, and preparing full‑service returns.
• Use government websites, professional resources, and team expertise to find and deliver the correct answer to customers in clear, understandable terms.
• Operate in a virtual, customer‑facing role using our state‑of‑the‑art video communication software to interact with customers and document interactions to maintain accurate records.
• Assist customers worldwide while ensuring quality service in both English and French, preparing tax returns and offering real‑time guidance.
• Work a flexible schedule with a minimum of 20 hours per week.

• Minimum of 2 years of paid professional tax‑preparation experience.
• Experience using professional tax software to prepare and file personal tax returns with complex elements (employment, self‑employment, rental income, investments, T1135 forms, foreign income, credits and deductions).
• Proficiency in both English and French; experience providing bilingual tax guidance.
• Must provide CRA RepID for accessing the Represent a Client service.
• Strong customer‑service skills and ability to communicate effectively via video/audio tools.
• Ability to work independently, research new information, and troubleshoot technical issues.

• Experience preparing business tax (T2) returns.
• Experience preparing Quebec tax (TP1) returns.

Base pay ranges: 24.50 $ per hour to 33.50 $ per hour (PEI, BC, Nova Scotia). Eligible for cash bonus, equity rewards, and benefits. Compensation is based on knowledge, skills, experience, and work location. To maintain pay equity, Intuit conducts regular comparisons across ethnicity and gender categories.