Bilingual Tax Expert - Work from Home
Overview
Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que Turbo Impôt, Credit Karma, Quick Books et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Responsibilities- Help customers complete their taxes using Intuit Turbo Tax products, providing tax guidance, reviewing personal tax returns prepared by the customers, full-service return preparation, and managing product/software inquiries.
- Use government websites, professional resources, and team expertise to research and deliver the correct answer to the customer in clear terms.
- Interact with customers in a virtual, customer-facing role using state-of-the-art video communication software and document interactions to maintain accurate records.
- Work a flexible schedule with a minimum of 20 hours per week.
- Minimum of 2 years paid professional tax preparation experience.
- Must be able to provide your CRA RepID (representative identifier) for enabling the CRA Represent a Client service upon successful onboarding.
- Experience using professional tax software to prepare and file personal tax returns, including complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
- Fluency in English and French; bilingual experience preparing tax returns and providing real-time guidance to clients across Canada.
- Flexibility to work a flexible schedule with a minimum of 20 hours per week.
- Experience preparing Business Tax (T2) Returns.
- Experience preparing Quebec Tax (TP1) Returns.
- Tax expertise – fundamental understanding of tax laws and concepts, proactive learning.
- Effective communication – written and verbal skills, active listening, empathy.
- Complex problem solving – ownership, use of tools/resources, escalation when necessary.
- Research/resourcefulness – curiosity, continuous learning, resource utilization.
- Technical acumen – interest in learning tools, basic troubleshooting ability.
Base Pay Range:
PEI: $24.50/hr – $33.50/hr
BC: $24.50/hr – $33.50/hr
Nova Scotia: $24.50/hr – $33.50/hr
Eligible for cash bonus, equity rewards, and benefits per applicable plans and programs.
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