Investment Operations Associate

Base pay range

$65,000.00/yr - $80,000.00/yr

Wealth Coast – Wealth Management & Insurance Solutions is a financial planning services firm affiliated with Northwestern Mutual Private Client Group. Our mission “Get the most out of life” drives how we engage with our clients, and we pride ourselves in providing comprehensive financial planning to clients that begins with a discovery process on what is most important to them. We build clients a comprehensive financial plan that integrates all facets of their financial world including private businesses, real estate, and other assets;

liabilities; insurance; taxes; and cash flow. Most importantly, we prioritize implementation, flexibility, and achieving goals with a high probability of success.

• Account maintenance
• Serve as the main point of contact for all investment account servicing. Including but not limited to, beneficiary changes, account title updates, address updates, and statement requests
• Provide swift execution of client contribution and distribution requests
• Follow up on trade/ACAT rejects
• Assist in tax loss harvesting, tilting, and other strategic investment changes
• Trade accounts to firm models including both new funding and rebalancing, as needed by the Portfolio Manager
• Execute buy or sell orders, as needed by the Portfolio Manager
• Meeting Preparation
• Partner with planning department to prepare lead advisors for client meetings
• Provide detailed and accurate updates on all investment account activity ahead of each client meeting
• New Account Opening
• Provide support to operations associations to prepare account-opening paperwork along with necessary ancillary forms (e.g. advisory SIS, ACH, ACAT, cash management, TAF, etc.) and obtain all necessary signatures to establish accounts
• Review paperwork for completeness and accuracy before submitting to compliance
• Submit and track pending accounts through the final approval process
• Input client information into our Client Relationship Management (CRM) database
• Account Funding
• Collaborate with investment team to complete money-movement forms and establish movement instructions
• Process ad hoc ACH contributions as needed
• Collaborate with investment and planning teams to find and implement the best solutions for unique client situations and creatively problem solve issues that arise
• Collaborate with other operations teammates (e.g. insurance ops, service advisor, etc.) to achieve seamless on-boarding of new clients, efficient execution of plan implementation, and coordinated client communication
• Develop a solid understanding of the firm’s investment operations, pilot new programs and manage compliance to ensure the practice exceeds standards
• Determine how best to take advantage of new NM initiatives (e.g. new product offerings, etc.) and align with all new/current company and regulatory requirements (e.g. RegBI, etc.)
• Ensure that all tasks are documented and kept up-to-date in CRM Opportunities and Tasks as defined by the firm’s workflow procedures

• Bachelor’s degree or better
• Life, Accident & Health license (or obtain within 90 days)
• Series 6 and 63
• 3+ years of experience in the financial services industry, preferred
• Efficient with Adobe Acrobat & Microsoft Office Suite, especially Word, Outlook, Excel & One Drive
• Ability to learn new applications and software
• Team player, who is highly resourceful with excellent problem‑solving skills
• Excellent verbal and written communication skills
• High attention to detail with ability to complete work with a high level of accuracy
• Ability to document work processes and streamline tasks for efficiency
• Highly resourceful when leveraging expertise of Home Office for complex situations
• Comfortable managing, archiving, and moving electronic documents
• Background of investment compliance and a history of exceeding standard criteria
• Publicly represent the firm’s strategic brand

• Hybrid work environment with remote work on Fridays after successful completion of introductory period
• Company paid industry licensing including exam course material
• Paid Time Off + 9 observed holidays
• Medical, Dental and Vision benefits
• 401(k) retirement plan with up to 4% match
• Employer‑paid Life Insurance and LTD

Associate

Full‑time

Finance