Experienced Tax Professional - Remote

Overview

Join to apply for the Experienced Tax Professional - Remote role at H&R Block
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Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business with a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. We value a high performing, connected culture where everyone feels they belong.

• Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Communicate and coordinate regularly with leaders and peers about how your remote work is impacting results; collaborate as part of a team to achieve shared goals.
• Grow your tax expertise.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience and skill with technology (specifically MS Teams and Outlook).
• Ability to explain complex tax situations concisely via phone, email and chat to inspire client confidence.
• Experience utilizing effective customer service techniques; analytical and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma or higher.
• Must complete continuing education requirements and meet all IRS and applicable state requirements.
• Availability to work a minimum of 20 hours a week during peak tax season.
• Skill in researching information using various tax and publication tools to understand client needs (e.g., IRS Publications/Instructions).

We invest in our people and offer benefits to support health, well-being, and financial security. Benefits may include medical coverage, 401(k) retirement plan, Employee Stock Purchase Plan, tax prep benefit, flexible/remote opportunities, collaborative teams, and more.

The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and location. Pay range: $11.00 - $80.00 per hour.

Employment type:

Full-time | Seniority level:
Not Applicable | Job function:
Accounting/Auditing and Finance | Industry: Retail

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.