Block Advisor Tax Advisor - Remote

Overview

Join H&R Block as a Remote Tax Professional. You’ll serve clients with diverse tax needs and have the support of an expert team with advanced tax training to help you be successful.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email)
• Generate business growth, increase client retention, and offer additional products and services
• Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
• Grow your tax expertise

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools
• Generate business growth, increase client retention, and offer additional products and services
• Coordinate with leaders and peers to ensure remote work drives results
• Enhance tax knowledge and capabilities over time

• Experience completing individual tax returns
• Experience working in a fast-paced environment
• Access to high speed, reliable internet
• Experience with technology (MS Teams and Outlook)
• Ability to communicate complex tax situations concisely via phone, email and chat to inspire client confidence
• Experience utilizing effective customer service techniques
• Analytical and problem-solving skills
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
• High school diploma / equivalent or higher
• Must complete continuing education requirements and meet all IRS and applicable state requirements
• Availability to work a minimum of 20 hours a week during peak tax season
• Ability to research information using various tax and publication tools to understand client needs (e.g., IRS Publications/Instructions)

• Medical coverage and mental health support as part of a comprehensive benefits plan
• 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Tax preparation benefit for associates
• Flexible/remote opportunities and collaborative teams

At H&R Block we are committed to a Connected Culture where trust, care, and connections help us work together. You will be supported by colleagues who help each other grow and succeed.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

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