Block Advisor Tax Advisor - Remote

Overview

Join to apply for the Block Advisor Tax Advisor - Remote role at H&R Block.

Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.

At H&R Block, we believe in the power of people helping people and strive for a high performing, connected culture where everyone belongs. We are focused on Block Next, a multi-year roadmap for innovation, client experience, and sustainable growth.

Note:

This description reflects the role and requirements as described by the employer.

• Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
• Generate business growth, increase client retention, and offer additional products and services.
• Communicate and coordinate regularly with leaders and peers about how remote work is impacting results.
• Grow tax expertise and provide tax planning and audit support as needed.

• Experience completing individual tax returns.
• Experience working in a fast-paced environment.
• Access to high-speed, reliable internet.
• Experience and proficiency with technology (MS Teams and Outlook).
• Ability to communicate complex tax situations concisely via phone, email and chat to inspire client confidence.
• Strong customer service, analytical, and problem-solving skills.
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
• High school diploma or higher; ongoing continuing education requirements and compliance with IRS and state requirements.
• Availability to work a minimum of 20 hours per week during peak tax season.
• Ability to research information using tax publications and tools to understand client needs.

• Ability to conduct tax interviews and assist do-it-yourself clients through virtual tools.
• Drive for business growth and client retention; promote additional products and services.
• Team-oriented mindset with proactive communication with peers and leadership about remote-work impact.
• Commitment to growing tax expertise.

• Experience completing individual tax returns.
• Experience in a fast-paced environment.
• Access to high-speed internet; proficiency with MS Teams and Outlook.
• Ability to communicate complex tax situations clearly via phone, email and chat.
• Strong customer service and problem-solving skills.
• Enrollment in or completion of the H&R Block Income Tax Course is not a guarantee of employment.
• High school diploma or equivalent or higher; ongoing continuing education and IRS/state requirements.
• Pay attention to continuing education requirements and state IRS requirements.

• Pay Range: $11.00 - $80.00 per hour. Local minimum wage laws apply; final pay decisions depend on experience, education, skills, performance, and location.
• Employment type:
  
  Full-time.
• Seniority level:
  Not Applicable.
• Job function:
  Accounting/Auditing and Finance;
  Industries:
  Retail.

Remote potential with the option to work from Englewood, CO where applicable.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.